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every item is 1/1 made with n care. some items might have a different shade of a color or an extra star here or there, but thats what makes your item so much more special, none are the exact same. all items can take up to 2-7 weeks. no refunds done at the moment but, exchanges are welcomed. please sign up to our email list and we will send out coupons, new item arrivals, holiday drops etc!!!